Showing 341–350 of 12,264 reviews (5 star)
I really enjoyed the level of listening to Barbara speak, and joining in with the course myself. The content was clear, pitched at the right level, without too much legal terminology to learn or understand. It was useful to have farm examples which I could directly relate to. There were ample breaks and lunch time opportunity. I liked looking back on learning objectives noted at the beginning of the day realising I had met them in the course content.
Very good course, very clear in presentation with key points for practice.
Best presentation, training content and interactive, thought provoking information.
Some of the American spellings in the course material and the typos on slide 38 need correcting 'ae being listen to' > 'are being listened to'
great course learnt at lot of different ways to help with customers and also how to spot when someone can become angry
The trainer's methods of putting stories to the training was extremely effective and made it make so much more sense than just reading a slide. I felt I understood everything in a much better way, and am very impressed with how he conducted himself and put forth the learning. I feel I have greatly benefited from this.
Neil was very knowledgable, gave some great tips to use along the way.