Showing 2,651–2,660 of 15,165 reviews
excellent course - really interesting for use in work and in real life. one suggestion maybe have 2 x 10 min breaks rather than just the 1 x 15 min one
The course was delivered very well, it was insightful, with rich and in-depth content, but I would prefer to see more interaction with the attendees. It felt more like a lecture with very little engagement and personal input on the side of the delegates. But, in overall, I rate it highly.
Very good and excellent guidelines to get rapport and diffuse any difficult calls. A lot of information to take in so notes will be great to save for referencing
Excellent course, well presented and easy to follow, John is a great instructor.
I have learned a lot. This will have a lot of positive impact on my job go forward
I will certainly be able to apply my learning to my day job. I think completing this course may improve stress relating to continuing healthcare.
Learned a lot very useful. Very interactive training and enjoyable .