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Very impressive - it was useful to see show COP 8/9 Caseworkers (Senior people) dealt with the demands of thinking "outside the box" of the material provided
Great training. Great lunch, help make us feel valued. Trainer was very knowledgeable and engaging.
More confident to raise observations rather than assume others are on the ball and already made correct decisions.
Overall interesting and very useful course to prepare for attending the tribunal to give evidence as a witness, especially around cross examination techniques used by lawyers and examples of ways to deal with difficult questions as a witness.
excellent course even if we are "up against it".