Nadine G, 16 Jan 2025
Really interesting training course and has me re-evaluate when dealing with complaints. Enjoyed listening to the stories/examples from the trainer and made the session interesting
Caroline K, 16 Jan 2025
Really useful course. Thank you so much
Graham S, 16 Jan 2025
Great course, great trainer, really enjoyable
Casey H, 16 Jan 2025
Informative and interesting- great to share the views and experience of others as well as expertise.
Jason M, 16 Jan 2025
Karen is excellent, very knowledgeable, engaging and able to create a good understanding of a difficult subject
Kayleigh B, 16 Jan 2025
Excellent tailored course, well delivered.
Barry M, 16 Jan 2025
Excellent course, facilitated by an excellent trainer
Helen L, 16 Jan 2025
Excellent course. Well facilitated. Enjoyable. I learnt a lot!
Lisa M, 16 Jan 2025
Good course. Content relevant and thought provoking. Good interaction and even more would have been great if time had allowed.