ABSTRACT Reviews

Great day! Learning from my colleagues and some really good break out sessions Thought provoking!!

Couldn’t ask for a better course, they keep it engaging on all levels

Self reflection is key. So many pets of the process we do well but it showed gaps which need addressed. Overall the facilitators always offer new insight and anecdotes to back up the theory.

Quality delivery continues. The pitch mapping was really useful it’s consistuent parts will help the wider business understand the importance of their input to delivering an outstanding experience. For Sales the key Basics ought to be embedded and the step up markers clear for all that they could make the difference between winning or missing out. Please, please support the back end process of delivering a much improved onboarding experience.

As always a brilliant session, could not ask for more energy from David and Debbie

Very good experience and instructors very knowledgeable and helpful. I like to be able to received feedbacks directly from them during my role plays.

I appreciated the course very much. Worth while.

Great course. Helps learn about our own behavior

Very helpful and applicable to day to day work.

Very engaging and worth while