ABSTRACT Reviews

The course included a number of practical best-practice sharing, that I will be able to implement immediately to strengthen relationships with clients and internal stakeholders

I really enjoyed the practical usefulness of the course. It was great to share best practices & get insights from peers on how they would handle real life situations. I particularly enjoyed the role plays which allowed to put oneself in the position of the client & see how others might tackle challenging conversations.

Really enjoyed, good moment away from desk day to day

Would be worth sharing the slides!

Enjoyable and useful. Having been sceptical coming in, I am glad to have done the course and can see how it can help me.

- Engaging - Might worth having the most something more energetic post lunch (as people tend to be a bit sleepy after lunch)

Paul was a very engaged facilitator, and was willing to go with the flow based on the room’s reactions and interactions which I think made the course more enjoyable and helpful. Craig was also engaging but stuck more to a script and didn’t probe the room as much.

First formal work related course I have attended for 10 years that is focused on me and my teams and meeting people f2f invaluable both

Great insight today and some refreshing new models that I’ve not seen before. Would also be great to hear more from Mitch and Marjan.

A bit too condensed for 2 days