ABSTRACT Reviews

Good knowledgeable trainers and content. The personas part was something that all of us had seen before in one shape or form, so for managers maybe that could have been covered a bit quicker.

Good reflective course - made me think

Interesting course that highlighted much to take away for self-reflection.

needs longer for in team discussions

Great content - and by necessity quite fast paced, so some things that I'd like to dig into can't be, but that's the nature of a shared course rather than one to one!

I thought it was good balance between presentation and reflection in groups Lots of pointers and thoughts Maybe more practical examples of what we can do in our areas - what best practice looks like

very enjoyable subject - I particularly enjoyed the case studies/ stories. It would be helpful to go through some specific tools, steps, do's & don'ts that we can take back to our teams.

Workshops are really helpful - offer practical solutions. Good to share experiences with colleagues. Also a good eye opener in terms of addressing my own bias.

the materials are really great. I think there are a lot of practical takeaways from these sessions, even if it's just one or two that are put into practise, these can make some real impact. John's analogies are helpful and Charlotte's top tips are brilliant.

good to get a chance to talk about important subjects with colleagues. thought provoking.