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Level 1 Award in Customer Service reviews

4.8 (278 reviews)
AI summary of reviews

Supportive, knowledgeable trainers are the course’s clearest strength: they explain customer service clearly, adapt to individual learning needs and welcome questions. Sessions are interactive and enjoyable, using discussions, group activities and varied teaching methods to make the content easy to understand. Reviewers value the well-paced structure, useful materials and practical examples, reporting stronger confidence, refreshed skills and knowledge they can apply at work and in future job searches.

Supportive trainersInteractive sessionsPractical learning

Generated from recent reviews; may not reflect every review

Showing 141–150 of 241 reviews (5 star)

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“

The session was very good and we learned a lot from it of how to deal customer services

Ibrahim I · 01 Mar 2022
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“

it was a very interesting session and i learnt a lot of new things, and new ways to deal with customers when I will be working a bus driver

Charles E · 01 Mar 2022
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“

the course has been very good upto now, The tutor has been very prepared and very helpful.

rachel c · 10 Feb 2022
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“

very good course.

Abdulrazak F · 10 Feb 2022
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“

i found it very useful and informative

Narinder G · 01 Feb 2022
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“

it is really good for me and i got most points so it is wonderful

abdulaziz i · 01 Feb 2022
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Very good. I learned a lot

Alyena G · 25 Jan 2022
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Katie H · 20 Oct 2026
Hasnain A · 20 Oct 2026
Ani R · 27 Jul 2026