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I can't comment on the booking process as this was done by my HR dept.
Unfortunately, i didn't receive the joining instructions for the L2 course, although I did for the L1 course. This may have been a fault at this end but if not, perhaps it would be useful to include a line on the booking information e.g. 'Please specify which email address you would like your course joining instructions to be sent to'...
Thank you - you do not know what you don't know in Excel until you get trained.
Chris was an excellent trainer I have had exell training before many times but Chris was able to make it more interesting and far more informative and I came away with a better understanding of exell