Showing 61–70 of 330 reviews (5 star)
I really enjoyed the course Helen came across well and it was nice to hear other experiences from the other side of employees I would highly recommend it
Response: Thank you for your positive feedback, David. I am glad you enjoyed the course and had the opportunity to hear other employees' experiences.
Great course and content. Really liked the opportunities to discuss as a group, very insightful.
Response: Faye, thank you for your positive feedback. I am so pleased you enjoyed the course and the opportunities for group discussions.
Very good course, good takeaway packs and discussion points throughout.
Response: Sam, thank you for your positive feedback. I am so pleased you enjoyed the course and I agree, there were some great discussion points during the session.
I thoroughly enjoyed this course. It was well presented, informative and interactive. I learnt a great deal and lots to take away. I do however feel this should be rolled out to all... as the changes we need to make as a business to help vulnerable customers affects everyone... as also mentioned on the course, you could say we're all vulnerable and therefore should treat everyone with kindness thats the first place to start.
Response: Jo, thank you for taking the time to leave such detailed and positive feedback. I am so pleased you enjoyed the course and took a lot away from the session.
I found the useful/unhelpful terms for when people are in a crisis really insightful. Sometimes the phrases on the unhelpful side would come out naturally without even realising you were probably causing more harm than good. I will use these in my personal and professional life. As some of the subject matter was difficult to hear, Helen made it clear that anyone could leave the room to take a minute at any stage with no judgment
Response: Mitchell, thank you for your detailed and positive feedback. I am so pleased that the phrases we covered were useful and I hope they help in future conversations.
Session was really clear and engaging. I learnt a lot that I can implement not only at work but in my day to day life and also be in a stronger position to support my team.
Response: Dexter, thank you for leaving such positive feedback. I am so pleased you found the course engaging and useful for both personal and professional conversations.
Brilliant first day of sessions from Helen. Her knowledge and experience really helps with such an important topic for our industry.
Response: Thank you for your kind words, Lucy. It was a pleasure to deliver this training to the team.
Helen was engaging, informative and kept the training focused and fun.
Response: Marcus, thank your for your positive feedback. I am glad you found the course engaging and informative.
Very pleasant course and thought provoking. Have done the course before but was nice to recap.
Response: Thank you for your positive feedback Tracey. I am so pleased you found the course recap useful.
Both of the trainers were fantastic! The course was very interactive and engaging from start to finish. I would highly recommend!
Response: Zoe, thank you for your positive feedback and kind words. I am so pleased you found the course engaging and we are grateful for your recommendation.