Supporting Vulnerable Customers reviews

4.9 (381 reviews)
AI summary of reviews

Attendees particularly value Helen’s expert, compassionate use of personal experience to make vulnerable-customer issues relatable and memorable. They describe sessions as interactive, thoughtfully structured and engaging, combining practical examples, discussions, workbook exercises and useful signposting resources. Her FCA knowledge, empathy and ability to answer questions help participants explore difficult conversations with confidence. Reviewers say they leave with concrete tools, improved awareness and approaches they can apply immediately in customer-facing and wider workplace roles.

Expert facilitationPractical resourcesInteractive learning

Generated from recent reviews; may not reflect every review

Showing 321–330 of 336 reviews (5 star)

Sort by
sandra a · 06 Dec 2022
Lisa B · 20 Jun 2022
Rhiannon M · 16 Jun 2022
Anam M · 24 May 2022
Jess A · 23 May 2022
Poonam S · 23 May 2022
Poonam S · 20 May 2022
fran h · 02 Mar 2022
Billy D · 25 Feb 2022
Ann B · 25 Feb 2022