Ross L, 13 Oct 2025
better than most webinars and online courses, many thanks
Rachel J, 13 Oct 2025
I think the course covered a lot of ground. Personally I find online course like this more stressful that F2F as I think discussion is more limited and therefore found the scenarios more difficult to engage with. I think there could be a bit more about PACE in the communication sections as I think this is a useful way to think about listening with empathy and without judgement
Adam B, 13 Oct 2025
I really enjoyed the course. I like how its more interactive than other courses that includes completing modules in my own time, researching, and the sessions on the webinar. I think the content is great, although it kind of skims the surface in the short time we get to do the course, however the book is a really helpful resource that I will use again and again. I think I will use the ALGEE system a lot and maybe able to use it as a structure for other elements of how I engage with the young people in my service. Good course, thankyou
Emma S, 29 Jul 2025
enjoyed, however would have preferred in person training and work through the materials together, rather than working through the materials individually and recapping on the call.
Alex E, 16 Jul 2025
Great course. Helped with lots of questions I had previously. Thanks for delivering it and for keeping us all engaged. I would have preferred to have adults included and not just young people. The manual was not able to be added to read offline and being such a large file, it took a while to load.
DARREN M, 25 Jun 2025
Many thanks to Claire, great training. Diolch yn fawr iawn.
Joanna W, 02 Apr 2025
Really enjoyed the course. Very informative and has made me feel a lot more confident moving forward
morgan w, 16 Dec 2024
Very good course, it could have benefited from a session being face to face.
Jake D, 05 Jun 2024
Good stuff. Useful, practical advice that can be easily applied to many situations.