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Highways Conflict Management Course reviews

4.9 (625 reviews)
AI summary of reviews

Attendees particularly value the trainers’ real-world experience, calm and approachable style, and ability to make conflict resolution engaging. The course uses discussion, practical examples and interactive activities to explore de-escalation, triggers, body language, mental health and managing difficult situations. They find the clear, well-paced content relevant to customer-facing and site-based roles, with techniques they can apply at work and in everyday life.

Experienced trainersPractical techniquesInteractive sessions

Generated from recent reviews; may not reflect every review

Showing 421–430 of 589 reviews (5 star)

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“

Great instructor, very interactive and knowledgeable

Jack S · 12 Feb 2024
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“

Very interesting course

Anthony W · 07 Feb 2024
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The trainer was very approachable and happy to answer any questions. Explained everything very well and would rate the trainer 10 out of 10. Thank you.

Malkit K · 07 Feb 2024
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“

Dickie was absolutely fantastic. Knowledgeable and made the course really enjoyable. An absolute credit to your company and a delight to be taught by. Couldn’t sing his praises more.

Ashley K · 07 Feb 2024
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“

Great tutor, knowledgable and puts you at ease from the get go.

Jay O · 06 Feb 2024
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“

Loved every minute of the course top bloke

Vick D · 06 Feb 2024
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Connor S · 10 Dec 2025
Jack L · 05 Dec 2025
Michael P · 03 Dec 2025
Daryl F · 03 Dec 2025