Highways Conflict Management Course reviews

4.9 (625 reviews)
AI summary of reviews

Attendees particularly value the trainers’ real-world experience, calm and approachable style, and ability to make conflict resolution engaging. The course uses discussion, practical examples and interactive activities to explore de-escalation, triggers, body language, mental health and managing difficult situations. They find the clear, well-paced content relevant to customer-facing and site-based roles, with techniques they can apply at work and in everyday life.

Experienced trainersPractical techniquesInteractive sessions

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Showing 421–430 of 626 reviews

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Very useful & informative

Charlie P · 25 Mar 2024
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Brilliant

Peter V · 14 Mar 2024
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This course contained much more than I expected. I’ve learned about a wide variety of things which are brand new to me. Dickies personal experiences and sharing these with us really adds to the sessions and also makes it fun!!

Catherine B · 12 Mar 2024
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Dicky is lovely with great insights. Most entertaining course I’ve been on, would recommend

Katie P · 12 Mar 2024
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Dickie bird was amazing very knowledgeable and a real inspiration, never had a better more educated trainer

jack d · 12 Mar 2024
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Exceptional knowledge and understanding of the subject matter was delivered to a very high standard. Probably the most informative course ive attended at Dcpc level.

Michael B · 11 Mar 2024
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Excellent course well presented by trainer

Neal R · 11 Mar 2024
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Very informative course lots of experience talked about and useful tools to take away.

Peter J · 21 Feb 2024
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Great course well taken by instructor

Jamie C · 21 Feb 2024
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Really interesting course delivered by a great bloke.

Cameron H · 21 Feb 2024
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