Highways Conflict Management Course reviews

4.9 (625 reviews)
AI summary of reviews

Attendees particularly value the trainers’ real-world experience, calm and approachable style, and ability to make conflict resolution engaging. The course uses discussion, practical examples and interactive activities to explore de-escalation, triggers, body language, mental health and managing difficult situations. They find the clear, well-paced content relevant to customer-facing and site-based roles, with techniques they can apply at work and in everyday life.

Experienced trainersPractical techniquesInteractive sessions

Generated from recent reviews; may not reflect every review

Showing 381–390 of 626 reviews

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Great course, enjoyed it. Thought it would be boring but Dickie kept me very much engaged the entire time.

Jenny R · 04 Jun 2024
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The trainer Dickie made it very an enjoyable experience. I was surprised how much we learnt and how relevant it was to my job. 10/10

Jake S · 04 Jun 2024
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Very professional and friendly service would recommend

Calvin D · 04 Jun 2024
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Great course with a consistent understanding through out

Derry M · 29 May 2024
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Dickie was an amazing tutor, and his teaching style is one of those that you remember.

Birmingham
Kyle M · 29 May 2024
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Really enjoyed the course

Birmingham
Shaid H · 29 May 2024
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Very happy with the course overall. Dickie is an amazing tutor with a lot of experience which helped deliver a more genuine course.

Birmingham
Conor T · 29 May 2024
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Very helpful

James W · 28 May 2024
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Realy good

Melvyn W · 28 May 2024
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Very thorough, interesting and useful to my job role

John R · 28 May 2024
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