Highways Conflict Management Course reviews

4.9 (625 reviews)
AI summary of reviews

Attendees particularly value the trainers’ real-world experience, calm and approachable style, and ability to make conflict resolution engaging. The course uses discussion, practical examples and interactive activities to explore de-escalation, triggers, body language, mental health and managing difficult situations. They find the clear, well-paced content relevant to customer-facing and site-based roles, with techniques they can apply at work and in everyday life.

Experienced trainersPractical techniquesInteractive sessions

Generated from recent reviews; may not reflect every review

Showing 371–380 of 626 reviews

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Overall had a great day and learnt a lot of new skills

Jake B · 14 Jun 2024
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Great course learnt so much

Adrian G · 14 Jun 2024
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Dickie bird was a great instructor and very informative.

Ross L · 11 Jun 2024
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Very helpful and in depth course, great instructor and very knowledgeable

David W · 11 Jun 2024
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Excellent course. Very interesting and useful information to keep myself safe.

Oliver N · 11 Jun 2024
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Very good, well informative, good content

Tyler I · 05 Jun 2024
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Very good course, Trainers energy and passion is fantastic

Dean T · 05 Jun 2024
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Thought it was an excellent course - really engaging with real life scenarios. Will be recommending it to be rolled out with our company.

Jodie P · 05 Jun 2024
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Dickie was brilliant great course great knolage and learnt new things overall good session

Travis H · 05 Jun 2024
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Very good course interesting

Sean L · 04 Jun 2024
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