Highways Conflict Management Course reviews

4.9 (625 reviews)
AI summary of reviews

Attendees particularly value the trainers’ real-world experience, calm and approachable style, and ability to make conflict resolution engaging. The course uses discussion, practical examples and interactive activities to explore de-escalation, triggers, body language, mental health and managing difficult situations. They find the clear, well-paced content relevant to customer-facing and site-based roles, with techniques they can apply at work and in everyday life.

Experienced trainersPractical techniquesInteractive sessions

Generated from recent reviews; may not reflect every review

Showing 341–350 of 589 reviews (5 star)

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Very informative. The course was engaging and good discussions were had throughout the day

Prav U · 11 Jul 2024
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Best course I been on

Louis S · 03 Jul 2024
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Engaging and entertaining. The instructor was informative and had a lot of life experience which made the course relatable. Not boring at all

Kayleigh H · 03 Jul 2024
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Excellent trainer easily taken the details in and very entertaining

Robert H · 03 Jul 2024
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Excellent course and informative, Dickie kept me involved and attentive throughout the whole day

Samantha M · 03 Jul 2024
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Great course, very insightful and knowledgeable trainer.

Daniel F · 03 Jul 2024
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Trainer was VERY knowledgeable in every aspect in contents involved in this course, also easy to understand and makes full sense of some things that I did not understand before attending this course today. Would definitely recommend to others in and out of Stw business

Glen D · 25 Jun 2024
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Dickie Bird was absolutely brilliant, top bloke and very valuable course Kieran

Kieran D · 17 Jun 2024
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Very interesting and engaging course

Jordan H · 17 Jun 2024
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Very good, life skills

Edward H · 17 Jun 2024
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