Highways Conflict Management Course reviews

4.9 (625 reviews)
AI summary of reviews

Attendees particularly value the trainers’ real-world experience, calm and approachable style, and ability to make conflict resolution engaging. The course uses discussion, practical examples and interactive activities to explore de-escalation, triggers, body language, mental health and managing difficult situations. They find the clear, well-paced content relevant to customer-facing and site-based roles, with techniques they can apply at work and in everyday life.

Experienced trainersPractical techniquesInteractive sessions

Generated from recent reviews; may not reflect every review

Showing 301–310 of 589 reviews (5 star)

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Course was very informative and gave some good tips to deal with conflict in the future. Roy was a good presenter with real experiences to draw from. It would be useful to have some material to take away and use in the future.

Frances O · 06 Sep 2024
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Extremely Helpful

Inderjit S · 05 Sep 2024
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Great course, will really help me within my job role.

Mark J · 05 Sep 2024
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Really informative and productive training

Barry H · 03 Sep 2024
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Interesting course

Jack H · 03 Sep 2024
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Answered all questions well. Made course interesting

Olly O · 03 Sep 2024
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Great course, very informative

George M · 03 Sep 2024
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Really great course do with a lot more like it

Graham H · 03 Sep 2024
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Good course,

Steven G · 02 Sep 2024
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Very informative, well expanded verbally and visually. Information that will be used in a personal and professional manner to myself

Birmingham
Daniel G · 28 Aug 2024
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