Highways Conflict Management Course Reviews

Great insight into how to diffuse certain situations.

Well presented powerful PowerPoint

Very insightful and makes you think about approaches

Good/helpful course

Trainer extremely knowledgeable and made the subject very interesting.

Mark was very informative and has given me another insight to dealing with conflict, having done this course before with a different trainer I feel Mark’s approach was more professional and more engaging. Thank you!

Mark is a very professional 👏

Enjoyable and informative course. Trainer was well informed on subject.

Really interesting course has made me think more be I act.

The course provided some useful tips on how to manage and de-escalate conflicts.