Highways Conflict Management Course reviews

4.9 (625 reviews)
AI summary of reviews

Attendees particularly value the trainers’ real-world experience, calm and approachable style, and ability to make conflict resolution engaging. The course uses discussion, practical examples and interactive activities to explore de-escalation, triggers, body language, mental health and managing difficult situations. They find the clear, well-paced content relevant to customer-facing and site-based roles, with techniques they can apply at work and in everyday life.

Experienced trainersPractical techniquesInteractive sessions

Generated from recent reviews; may not reflect every review

Showing 261–270 of 626 reviews

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Very helpful course, very insightful and the trainer was very engaging. Thoroughly enjoyed the course.

Shane J · 22 Nov 2024
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Brilliant trainer! Lots of good life experience! Highly recommend this course. So glad STW offer this.

Kimberley E · 22 Nov 2024
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Excellent course with relevant course material

Dan R · 22 Nov 2024
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Good overall content of the course to highlight possible eventualities that may occur within a work setting that maybe you wouldn’t ordinarily consider

Amy P · 22 Nov 2024
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Really good course, thoroughly enjoyed it. The trainer was great and made us all feel relaxed.

Rebecca C · 22 Nov 2024
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Very good

Birmingham
Michael H · 18 Nov 2024
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Good conflict resolution techniques and knowledge.

Birmingham
Dave H · 18 Nov 2024
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Great course highly recommend to everyone

Andrew G · 14 Nov 2024
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Great course and trainer, location for the Coventry visitor centre was difficult to find.

Ben H · 04 Nov 2024
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Great trainer. Very knowledgeable. Explained all content clearly.

Jared S · 31 Oct 2024
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