Highways Conflict Management Course reviews

4.9 (625 reviews)
AI summary of reviews

Attendees particularly value the trainers’ real-world experience, calm and approachable style, and ability to make conflict resolution engaging. The course uses discussion, practical examples and interactive activities to explore de-escalation, triggers, body language, mental health and managing difficult situations. They find the clear, well-paced content relevant to customer-facing and site-based roles, with techniques they can apply at work and in everyday life.

Experienced trainersPractical techniquesInteractive sessions

Generated from recent reviews; may not reflect every review

Showing 181–190 of 589 reviews (5 star)

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Very informative, really enjoyable course. Mike was very engaging and delivered the course very well.

Lee R · 03 Apr 2025
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Was my first time on this course & was an eye opener to see what can happen around you as at work & what people carry & can do so happy to have done this course

Kevin M · 03 Apr 2025
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The course was very informative.

Bobby S · 24 Mar 2025
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Mike is a very knowledgeable man and has a vast wealth of experience, great experience

Russell L · 18 Mar 2025
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Really useful and gave me a lot to think about in situations

Jess B · 14 Mar 2025
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Great course. Definitely recomed this

James G · 12 Mar 2025
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Fantastic tutor, explained everything to make it fully understandable, 10/10 👍🏻

Jake C · 11 Mar 2025
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All good, well delivered with good information.

Andrew D · 10 Mar 2025
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Need to update the address for this course when it’s in Cannock. It’s the Cannock STW waste works and the visitor centre within STW

Callum G · 10 Mar 2025
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All good

Neil C · 07 Mar 2025
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