Highways Conflict Management Course reviews

4.9 (625 reviews)
AI summary of reviews

Attendees particularly value the trainers’ real-world experience, calm and approachable style, and ability to make conflict resolution engaging. The course uses discussion, practical examples and interactive activities to explore de-escalation, triggers, body language, mental health and managing difficult situations. They find the clear, well-paced content relevant to customer-facing and site-based roles, with techniques they can apply at work and in everyday life.

Experienced trainersPractical techniquesInteractive sessions

Generated from recent reviews; may not reflect every review

Showing 171–180 of 589 reviews (5 star)

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Good informative course, well presented. Trainer was very engaging

Recardo T · 10 Apr 2025
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Great trainer, really engaging. Good, relevant content.

Nicola B · 10 Apr 2025
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Mike was brilliant and very informative (9/4/25) Shelton

Mark D · 10 Apr 2025
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Great enjoyable course

Adam B · 09 Apr 2025
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Very informative course made better by excellent trainer

David T · 09 Apr 2025
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Really engaging and interesting course, at a good pace. Mike had loads of personal examples to help get his points across. Thank you!

Guy H · 09 Apr 2025
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Great course, good instructor!

Marc P · 09 Apr 2025
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Course was very informative. Trainer made people get involved which was good. Good pace to the session too.

Philip B · 07 Apr 2025
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Mike delivered a great informative course,that was both fun and interesting.

Richard L · 07 Apr 2025
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Really informative and interactive

Stacy W · 03 Apr 2025
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