Highways Conflict Management Course reviews

4.9 (625 reviews)
AI summary of reviews

Attendees particularly value the trainers’ real-world experience, calm and approachable style, and ability to make conflict resolution engaging. The course uses discussion, practical examples and interactive activities to explore de-escalation, triggers, body language, mental health and managing difficult situations. They find the clear, well-paced content relevant to customer-facing and site-based roles, with techniques they can apply at work and in everyday life.

Experienced trainersPractical techniquesInteractive sessions

Generated from recent reviews; may not reflect every review

Showing 101–110 of 589 reviews (5 star)

Sort by

Engaging, informative discussions and respectful

Nath H · 18 Jul 2025
Helpful review?YesNo
Report review

Great course good interaction from the trainer and group great discussions and good practise

Ryan B · 18 Jul 2025
Helpful review?YesNo
Report review

Enjoyed it really useful

Jake G · 17 Jul 2025
Helpful review?YesNo
Report review

Really good trainer interaction was great

Joshua H · 17 Jul 2025
Helpful review?YesNo
Report review

Great course Bit far 2 hours from my home address

Tennyson W · 17 Jul 2025
Helpful review?YesNo
Report review

Mike is great trainer. Very articulate and welcoming. Great guy, great course.

Bradley B · 17 Jul 2025
Helpful review?YesNo
Report review

This course was the most helpful course iv ever done helped me loads

Samueil W · 17 Jul 2025
Helpful review?YesNo
Report review

Trainer was brilliant. Course is helpful. 10/10

Joshua B · 16 Jul 2025
Helpful review?YesNo
Report review

Excellent Informative

Thomas L · 16 Jul 2025
Helpful review?YesNo
Report review

Very good trainer made the course entertaining aswell as serious

Craig P · 16 Jul 2025
Helpful review?YesNo
Report review