RRN Level 2 Refresher: De-escalation and Non-Restrictive Tertiary Interventions (Breakaway & Self-Protection Skills) Refresher reviews

4.9 (3,335 reviews)
AI summary of reviews

Practical breakaway techniques and positive behaviour support are the course’s defining strengths. Attendees value knowledgeable, patient trainers who use real-life scenarios, demonstrations and discussion to make de-escalation and behaviour of concern easy to understand. The sessions are interactive, relaxed and well paced, with trainers checking understanding and encouraging questions. Attendees say the refresher builds confidence and provides skills they can apply safely in their support roles.

Practical breakawaysKnowledgeable trainersWorkplace confidence

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Showing 921–930 of 3,349 reviews

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“

It was a lovely course, I really learnt a lot, I’ve got the necessary skills to breakaway in necessary situations when needed.

Samuel F · 04 Mar 2025
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“

The course was good learnt a lot for a refresher of how to deal with situations when you are getting approached.

Daniel B · 04 Mar 2025
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“

Trainer very helpful and informative. Told of situation at work, trainer showed me teqníques and made sure I was comfortable with them

Carol M · 04 Mar 2025
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“

The training was refreshing, interactive, everywhere felt at ease with the trainer. It was worth the time. Thank you Ben.

Rukayat O · 04 Mar 2025
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“

Well demonstrated..definitely will be useful

PATRICK M · 04 Mar 2025
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“

I realized that I had forgotten some off the things I had forgotten it is good to have a refresher and the trainer was very good and knowledgeable

angela L · 04 Mar 2025
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“

Excellent

Wendy T · 03 Mar 2025
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“

I apologise for the quiet group you had today but I thanks for the training course today, checking the staff understanding throughout. Great course, undeterred by the ICT woes.

James T · 03 Mar 2025
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Response: Hi James. Thank you for taking this time to leave this review. I will ensure to share your feedback with the trainers. At times ICT is never on our side, however it sounds like the trainers got this in hand and you all had a good day. Thanks you.

“

I had learned a lot about behaviour of concern. I recapped all the moves. Overall, it was a good training session

Ian O · 03 Mar 2025
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“

Was a interesting course I learned a lot

Deloris E · 03 Mar 2025
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