RRN Level 2 Refresher: De-escalation and Non-Restrictive Tertiary Interventions (Breakaway & Self-Protection Skills) Refresher reviews

4.9 (3,278 reviews)
AI summary of reviews

Practical breakaway techniques and positive behaviour support are the course’s defining strengths. Attendees value knowledgeable, patient trainers who use real-life scenarios, demonstrations and discussion to make de-escalation and behaviour of concern easy to understand. The sessions are interactive, relaxed and well paced, with trainers checking understanding and encouraging questions. Attendees say the refresher builds confidence and provides skills they can apply safely in their support roles.

Practical breakawaysKnowledgeable trainersWorkplace confidence

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Showing 911–920 of 3,130 reviews (5 star)

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The refresher course was taught and very detailed, and the trainer explained every aspect of the course and understood properly.

JOYCE O · 27 Jan 2025
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Response: Thank you for your feedback Joyce. It is brilliant that the trainer explained everything well and you came away with understanding.

Lovely Context

Billions B · 27 Jan 2025
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Loved the training Amy was lovely , explained everything really well . Very very helpful. X

Tracey B · 27 Jan 2025
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Very interesting course. Friendly instructor

Trina M · 27 Jan 2025
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Amy made the course enjoyable and knowledgeable and I look forward to future training with her

Tracey H · 27 Jan 2025
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It was really interesting session very practical

Abiodun A · 27 Jan 2025
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I was really nervous Amy made me feel at ease..The course was excellent I really enjoyed it…

Tara S · 27 Jan 2025
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Response: Hi Tara. We are really pleased to hear that you really enjoyed the course despite being nervous. We encourage all of our trainers to be supportive so it is great that Amy was able to put you at ease. Hopefully, you will look forward to the refresher course next year!

Very relaxed and very informative my moves feel a lot better

Elizabeth W · 22 Jan 2025
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Response: Hi Elizabeth. Thank you for your lovely comment. We are glad to hear you enjoyed the delivery by Caroline and you feel more confident with the techniques you were taught.

John is an excellent trainer who kept us all motivated and made the course as fun as possible!

Reece M · 22 Jan 2025
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A great interactive session. Very engaging, a good refresher and knowledge reminder.

Jonathan H · 22 Jan 2025
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