RRN Level 2 Refresher: De-escalation and Non-Restrictive Tertiary Interventions (Breakaway & Self-Protection Skills) Refresher reviews

4.9 (3,278 reviews)
AI summary of reviews

Practical breakaway techniques and positive behaviour support are the course’s defining strengths. Attendees value knowledgeable, patient trainers who use real-life scenarios, demonstrations and discussion to make de-escalation and behaviour of concern easy to understand. The sessions are interactive, relaxed and well paced, with trainers checking understanding and encouraging questions. Attendees say the refresher builds confidence and provides skills they can apply safely in their support roles.

Practical breakawaysKnowledgeable trainersWorkplace confidence

Generated from recent reviews; may not reflect every review

Showing 881–890 of 3,130 reviews (5 star)

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Liam was amazing. Top guy. Top Trainer. Shaheed. Very helpful and easy to understand. Helps you when your struggling and always reassures you. Felt confident afterwards.

shaheed a · 25 Feb 2025
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Very knowledgeable and enjoyed again. Liam was great

Julie W · 25 Feb 2025
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Excellent trainer with good knowledge of the subject. Informative and promoted confidence amongst the group.

Craig W · 25 Feb 2025
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It’s helpful to protect yourself

Judy C · 25 Feb 2025
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Well explained and shown

Angela R · 25 Feb 2025
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The trainer was very magnificent on our PBS Training, he does refresh every technique to me.

Henry A · 25 Feb 2025
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Response: Hi Henry. Thank you for your time in leaving this fantastic feedback. We agree Liam is a great trainer and we are glad to hear that you enjoyed the course delivery by Liam.

Gives me more confidence

Abolaji G · 25 Feb 2025
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Training was wonderful.

Emmanuel M · 25 Feb 2025
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The training was really good! We learned new things, and the trainer was amazing.

Fouzia M · 25 Feb 2025
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Most enjoyable

Jill R · 20 Feb 2025
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Response: Thanks Jill for taking the time to leave feedback. We are glad to hear you enjoyed the course and delivery with Caroline.