RRN Level 2 Refresher: De-escalation and Non-Restrictive Tertiary Interventions (Breakaway & Self-Protection Skills) Refresher reviews

4.9 (3,278 reviews)
AI summary of reviews

Practical breakaway techniques and positive behaviour support are the course’s defining strengths. Attendees value knowledgeable, patient trainers who use real-life scenarios, demonstrations and discussion to make de-escalation and behaviour of concern easy to understand. The sessions are interactive, relaxed and well paced, with trainers checking understanding and encouraging questions. Attendees say the refresher builds confidence and provides skills they can apply safely in their support roles.

Practical breakawaysKnowledgeable trainersWorkplace confidence

Generated from recent reviews; may not reflect every review

Showing 831–840 of 3,130 reviews (5 star)

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Very well taught, trainer knows his business and how to engage with everyone and to there ability. No complaints from me.

Devon W · 18 Mar 2025
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Was very useful and practical course and refreshed my knowledge

Zahra Z · 18 Mar 2025
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Ben was a very good trainer, he should keep it up.

JOSEPH T · 18 Mar 2025
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The first course was a bit of a struggle especially with movements but the refresher was more exciting and I go to be better with my moves and it’s been really educational

Tarfa B · 18 Mar 2025
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Was very good I enjoyed it great trainer

Sam T · 12 Mar 2025
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Penny is very knowledgeable. Training well delivered.

Karen T · 12 Mar 2025
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Response: Thanks Karen for taking the time to leave feedback, we are glad to hear that you enjoyed the training. We will ensure to pass your feedback on to Penny.

Understandable and Relevant .

Shade O · 11 Mar 2025
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Well led and caring is lovely and explains things well.

Lisa w · 11 Mar 2025
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Response: Hi Lisa, thank you for sharing the lovely feedback. We are so glad to hear that Caroline is explaining the material and you enjoyed the delivery.

Good information presentation. Relevant to the job. Nice and friendly trainer. All in all happy with course

Christopher W · 06 Mar 2025
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As usual loved the course. Very informative. Becky is a really good trainer.

Lisa G · 06 Mar 2025
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