RRN Level 2 Refresher: De-escalation and Non-Restrictive Tertiary Interventions (Breakaway & Self-Protection Skills) Refresher reviews

4.9 (3,278 reviews)
AI summary of reviews

Practical breakaway techniques and positive behaviour support are the course’s defining strengths. Attendees value knowledgeable, patient trainers who use real-life scenarios, demonstrations and discussion to make de-escalation and behaviour of concern easy to understand. The sessions are interactive, relaxed and well paced, with trainers checking understanding and encouraging questions. Attendees say the refresher builds confidence and provides skills they can apply safely in their support roles.

Practical breakawaysKnowledgeable trainersWorkplace confidence

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Showing 791–800 of 3,130 reviews (5 star)

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The course was really good, got lots of information. Trainer was very good no problem.

Shaneil B · 22 Apr 2025
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Trainer was thorough with the breakaway training. The rest of the course was a refresher.

Conor H · 22 Apr 2025
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Our trainer delivered the course professionally and offered support when required, she added some new elements for new angles of thought.

Adrian R · 22 Apr 2025
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Response: Hello Adrian, thank you for your lovely feedback for Pearl. We will ensure that she is made aware and it is always fabulous to hear when training makes you think a little differently!

The course was explainary and well understood.

DIANA P · 14 Apr 2025
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Response: Thanks Diana for taking the time to leave feedback. We are glad to hear you the course was explained well and you enjoyed delivery of this.

Very excellent trainer

Modester N · 14 Apr 2025
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The course was clear proactive refreshed Trainer was great made things clear and safe was very patient Venue good

Natalie H · 14 Apr 2025
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Alan is an excellent trainer who thoroughly explained the risks and ensured we were all fit and ready for the training. It wasn’t just another routine session—I genuinely learned a lot from it.

Emmanuel A · 10 Apr 2025
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Response: Hi Emmanuel, that’s fantastic to hear! Alan clearly put a lot of care into making sure everyone was well-prepared and understood the risks before starting. It’s great that the session felt more than just routine and that you came away with valuable knowledge. He’ll definitely appreciate knowing how impactful his approach was!

Alan is very informative and delivers the course in a fun and easy to understand manner. Very enjoyable.

Clare W · 10 Apr 2025
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Alan was very knowledgeable and was able to discuss and relate the course to your service user.

Maxine C · 10 Apr 2025
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I enjoyed the refresher course lots of good energy and alan was very understanding and good at explaining everything clearly throughout the course

Tanya R · 09 Apr 2025
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