RRN Level 2 Refresher: De-escalation and Non-Restrictive Tertiary Interventions (Breakaway & Self-Protection Skills) Refresher reviews

4.9 (3,300 reviews)
AI summary of reviews

Practical breakaway techniques and positive behaviour support are the course’s defining strengths. Attendees value knowledgeable, patient trainers who use real-life scenarios, demonstrations and discussion to make de-escalation and behaviour of concern easy to understand. The sessions are interactive, relaxed and well paced, with trainers checking understanding and encouraging questions. Attendees say the refresher builds confidence and provides skills they can apply safely in their support roles.

Practical breakawaysKnowledgeable trainersWorkplace confidence

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Showing 71–80 of 3,314 reviews

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Enjoyed my training by Kieran and found it was informative for myself in apply to my daily work.

Paula G · 26 Aug 2026
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Response: Thank you, Paula! We’re pleased you enjoyed Kieran’s session and found the learning relevant and useful for your day-to-day work.

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Interesting course with easy to understand diagrams etc.

Carol W · 26 Aug 2026
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Very informative and interesting, taken away lots of knowledge.

Sharon W · 25 Aug 2026
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Response: Thank you, Sharon! We’re delighted you found the course interesting and came away with plenty of useful knowledge.

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Perfect team, I am happy to do more trainings with them both

Mihaela F · 24 Aug 2026
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Kieran was friendly, clear and made Training a positive experience.

Jane D · 18 Aug 2026
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This course was an excellent refresher and Kieran explained things very well . It was a good reminder of how as a support worker I can best support someone who is displaying a behaviour of concern and how to look for triggers and patterns of behaviour and what works for that person to help them return to their baseline. It was also good to be updated on changes such as how the DOLS legislation is going to be changing.

Claire M · 18 Aug 2026
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Response: Thank you, Claire. We appreciate your thoughtful feedback and are pleased to hear you found the refresher valuable. It’s great to know Kieran’s clear delivery strengthened your understanding of recognising triggers and patterns, responding to behaviours of concern, and considering individualised approaches to support the people you work with.

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Great course that will help in my job situations. Well taught and leave course very confident.

George O · 17 Aug 2026
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Great course and done brilliantly by Coralena

Michael M · 12 Aug 2026
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Training was awesome and I have learned so much in how to support people on positive behaviour support

Osi T · 12 Aug 2026
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Response: Thank you, Osi. We appreciate your feedback and are delighted to hear you found the training so valuable. It’s great to know the course strengthened your understanding and confidence in providing positive behaviour support.

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Great Class and Excellentlly delivered for good understanding.

Joseph F · 12 Aug 2026
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