RRN Level 2 Refresher: De-escalation and Non-Restrictive Tertiary Interventions (Breakaway & Self-Protection Skills) Refresher reviews

4.9 (3,278 reviews)
AI summary of reviews

Practical breakaway techniques and positive behaviour support are the course’s defining strengths. Attendees value knowledgeable, patient trainers who use real-life scenarios, demonstrations and discussion to make de-escalation and behaviour of concern easy to understand. The sessions are interactive, relaxed and well paced, with trainers checking understanding and encouraging questions. Attendees say the refresher builds confidence and provides skills they can apply safely in their support roles.

Practical breakawaysKnowledgeable trainersWorkplace confidence

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Showing 771–780 of 3,130 reviews (5 star)

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Rebecca was excellent and she’s amazing at training like always.

Luke J · 30 Apr 2025
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Response: Hi Luke, thank you for taking the time to leave such lovely feedback for Becki

Jack was a brilliant trainer, made us all feel at ease. Learnt loads. Thank you

Jo B · 28 Apr 2025
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Jack was very helpful and friendly

Anna M · 28 Apr 2025
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Great to have such a person specific course

KELLY T · 28 Apr 2025
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Jack was very helpful, pleasant and polite. Answered all are questions, would like to see him next time

Pat M · 28 Apr 2025
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Response: Hi Pat, thank you for leaving such wonderful feedback for Jack! We will ensure your lovely comments are passed onto him.

Enjoyed today's session. Well put together - and professionally delivered

Fraser S · 24 Apr 2025
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Response: Thanks Fraser for you kind words. We are glad you feel this way and that you enjoyed the delivery. Thanks again!

Had very good support and explained in detail well.

Rebecca H · 24 Apr 2025
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Very enjoyable and informative, thankyou.

Lorna W · 22 Apr 2025
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Amy was friendly and informative, good update

Sarah R · 22 Apr 2025
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Excellent. Lovely trainer. Good pace.

Claire G · 22 Apr 2025
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