RRN Level 2 Refresher: De-escalation and Non-Restrictive Tertiary Interventions (Breakaway & Self-Protection Skills) Refresher reviews

4.9 (3,278 reviews)
AI summary of reviews

Practical breakaway techniques and positive behaviour support are the course’s defining strengths. Attendees value knowledgeable, patient trainers who use real-life scenarios, demonstrations and discussion to make de-escalation and behaviour of concern easy to understand. The sessions are interactive, relaxed and well paced, with trainers checking understanding and encouraging questions. Attendees say the refresher builds confidence and provides skills they can apply safely in their support roles.

Practical breakawaysKnowledgeable trainersWorkplace confidence

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Showing 741–750 of 3,130 reviews (5 star)

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Really enjoyed the training Alan done a fantastic job in delivering it and kept it fun throughout.

Dan H · 26 May 2025
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Very good refresher training. Alan was able to trained us good and clear.. we learned things that we can apply on our job as a support worker.

Lillibeth B · 26 May 2025
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Excellent as usual, very informative and Rachael is very knowledgeable. Thank you

Lisa M · 20 May 2025
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Response: Thanks Lisa for your lovely feedback. It is great to hear you enjoyed the delivery of the course. We will ensure to share your feedback. Thanks again.

Scott was brilliant explained everything and showed everything clearly

Sue T · 20 May 2025
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Excellent instruction

Diane S · 15 May 2025
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Great, learned a lot today.

Elizabeth G · 15 May 2025
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Response: Hi Elizabeth, thank youf for the great feedback and it's lovely to hear you learnt so much more on the refresher

Friendly and approachable, very informative course.

Alexis B · 13 May 2025
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Very good, very perfection

Linda G · 13 May 2025
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Amy is a lovely and bubbly individual who put me at ease throughout the day. I was interested throughout and felt I have learnt a lot today.

bryony g · 13 May 2025
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Response: Hello Bryony, thank you for the kind feedback and we will be sure to let Amy know.

Very good presentation. Very inclusive and approachable. Enjoyed more than previous refresher courses.

Tina M · 13 May 2025
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