RRN Level 2 Refresher: De-escalation and Non-Restrictive Tertiary Interventions (Breakaway & Self-Protection Skills) Refresher reviews

4.9 (3,310 reviews)
AI summary of reviews

Practical breakaway techniques and positive behaviour support are the course’s defining strengths. Attendees value knowledgeable, patient trainers who use real-life scenarios, demonstrations and discussion to make de-escalation and behaviour of concern easy to understand. The sessions are interactive, relaxed and well paced, with trainers checking understanding and encouraging questions. Attendees say the refresher builds confidence and provides skills they can apply safely in their support roles.

Practical breakawaysKnowledgeable trainersWorkplace confidence

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Showing 721–730 of 3,324 reviews

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Calm and relaxing

Lee H · 04 Jul 2025
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Good refresher training, always great to keep knowledge up to date, also learning new from things and experiences

Leander T · 04 Jul 2025
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Response: Thanks, Leander, for your lovely feedback regarding the delivery of the refresher course with Caroline. It’s great to hear that you had the opportunity to learn from each other and that you enjoyed the delivery of the session.

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All okay and useful

DAVID C · 04 Jul 2025
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Good course not enough room to do break away

Deborah M · 04 Jul 2025
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Excellent course content and delivery.

Babatunde F · 04 Jul 2025
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The course was well organised and tailored to the need of the people we support.

Alexander O · 04 Jul 2025
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Liam was good at keeping everyone engaged. Enjoyed the course and was a good refresher on what we learnt.

Chloe W · 03 Jul 2025
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Great course delivered really well and informative. Learnt a lot about PBS techniques and distraction strategies.

Samantha G · 03 Jul 2025
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Course well articulated,so practical especially in breakaway strategies, very good indeed I recommend this

Madalitso K · 03 Jul 2025
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Clearly explained, well taught, engaging and relevant to my needs at work. Information regarding de escalation strategies and practical methods such as breakaways

William K · 03 Jul 2025
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