RRN Level 2 Refresher: De-escalation and Non-Restrictive Tertiary Interventions (Breakaway & Self-Protection Skills) Refresher reviews

4.9 (3,278 reviews)
AI summary of reviews

Practical breakaway techniques and positive behaviour support are the course’s defining strengths. Attendees value knowledgeable, patient trainers who use real-life scenarios, demonstrations and discussion to make de-escalation and behaviour of concern easy to understand. The sessions are interactive, relaxed and well paced, with trainers checking understanding and encouraging questions. Attendees say the refresher builds confidence and provides skills they can apply safely in their support roles.

Practical breakawaysKnowledgeable trainersWorkplace confidence

Generated from recent reviews; may not reflect every review

Showing 711–720 of 3,130 reviews (5 star)

Sort by

Course was amazing, felt like it covered everything I need in my field of work. Both trainers delivers the training brilliantly

Tia J · 05 Jun 2025
Helpful review?YesNo
Report review

Sam and Kerry were wonderful and very understanding and thought provoking.

Ellie B · 05 Jun 2025
Helpful review?YesNo
Report review

Really important refresher, instruction were clear and discussions were important. It was nice to be able to talk about personal experiences that we have had between the initial course and the refresher, get advice from the trainers as well as the other participants

Darren M · 04 Jun 2025
Helpful review?YesNo
Report review

The refresher course was very good. It helped to have some reflection on what has been working well since the last sessions. The relationship section was very valuable in affirming why positive rapports between staff and children are beneficial for all. The trainers were through and took the time to recap and answer questions.

Daniella B · 04 Jun 2025
Helpful review?YesNo
Report review

Response: Thanks, Daniella, for taking the time to leave detailed feedback. It’s great to hear that you found the refresher course helpful and that you had the opportunity to reflect on practice and get all your questions answered. You’re right, relationships really do matter, and getting this right is key. Thanks again

As always I Really enjoy the training the learning ,charing skills experience and ideas. Sam and kerry did a fantastic work well done

Jenny G · 04 Jun 2025
Helpful review?YesNo
Report review

It was a very simple and underage training that improve my knowledge.. It refreshes my knowledge and way of working in tbe sch setting

Johnson I · 04 Jun 2025
Helpful review?YesNo
Report review

Excellent training delivered by Linsey

Mxolisi N · 03 Jun 2025
Helpful review?YesNo
Report review

Brilliant trainer. Explains course very well. Thanks for providing refreshments at venue, very welcome.

Linda N · 03 Jun 2025
Helpful review?YesNo
Report review

Response: Thanks, Linda, for taking the time to leave feedback. It’s great to hear you enjoyed the refresher training and that the content was explained clearly. We’re also glad you appreciated the refreshments provided to keep you hydrated and support your learning experience.

Helped me know what to do as I forgot some of the of the training

Tracey C · 03 Jun 2025
Helpful review?YesNo
Report review

Total training by our trainer was out standing

Sarah T · 03 Jun 2025
Helpful review?YesNo
Report review

Response: Thanks, Sarah, for your lovely feedback. We’re glad to hear you found the training outstanding and enjoyed the delivery by Stacey.