RRN Level 2 Refresher: De-escalation and Non-Restrictive Tertiary Interventions (Breakaway & Self-Protection Skills) Refresher reviews

4.9 (3,278 reviews)
AI summary of reviews

Practical breakaway techniques and positive behaviour support are the course’s defining strengths. Attendees value knowledgeable, patient trainers who use real-life scenarios, demonstrations and discussion to make de-escalation and behaviour of concern easy to understand. The sessions are interactive, relaxed and well paced, with trainers checking understanding and encouraging questions. Attendees say the refresher builds confidence and provides skills they can apply safely in their support roles.

Practical breakawaysKnowledgeable trainersWorkplace confidence

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Showing 681–690 of 3,130 reviews (5 star)

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Great course delivered really well and informative. Learnt a lot about PBS techniques and distraction strategies.

Samantha G · 03 Jul 2025
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Course well articulated,so practical especially in breakaway strategies, very good indeed I recommend this

Madalitso K · 03 Jul 2025
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Clearly explained, well taught, engaging and relevant to my needs at work. Information regarding de escalation strategies and practical methods such as breakaways

William K · 03 Jul 2025
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This training course was very useful and helpful. Trainer Liam was amazing and very approachable to express concerns to.

rubie w · 03 Jul 2025
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Liam was good doing the course he was telling us if we was doing it right or wrong

Susie M · 03 Jul 2025
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Brilliant course, excellent trainer, explained everything so good. Very friendly all aspects of course course covered

Lynn H · 03 Jul 2025
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Kieran very clear and understanding though out the course

Lisa R · 27 Jun 2025
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The trainer was very informative and knowledgeable and made the course to be fun and relaxed even on a hot day in a very warm room.

Lorraine b · 27 Jun 2025
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Course content interesting and useful and was well delivered by Kieran who engaged with us all and made it enjoyable.

Claire L · 27 Jun 2025
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Good course, explained in an engaging and down to earth manner. Lots of practical examples given, to relate it back to everyday practice, and good feedback for any questions. Thank you!

Jonathan H · 27 Jun 2025
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Response: Thanks, Jonathan, for taking the time to leave this fantastic feedback on the course and delivery by Kieran. It sounds like an enjoyable day. Thanks again!