RRN Level 2 Refresher: De-escalation and Non-Restrictive Tertiary Interventions (Breakaway & Self-Protection Skills) Refresher reviews

4.9 (3,278 reviews)
AI summary of reviews

Practical breakaway techniques and positive behaviour support are the course’s defining strengths. Attendees value knowledgeable, patient trainers who use real-life scenarios, demonstrations and discussion to make de-escalation and behaviour of concern easy to understand. The sessions are interactive, relaxed and well paced, with trainers checking understanding and encouraging questions. Attendees say the refresher builds confidence and provides skills they can apply safely in their support roles.

Practical breakawaysKnowledgeable trainersWorkplace confidence

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Showing 651–660 of 3,130 reviews (5 star)

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Linsey made the cause very comfortable I am now confident I can carry out PBS if ever needed I am fully refreshed and have learned the techniques to carry out PSB in a safe manner

RACHAEL M · 28 Jul 2025
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Today’s training was very great. It helped refresh my memory of my breakaway skills. I learned that I can use the maneuver for front hair pull when a resident grabs my ears. Lindsey was very helpful and patient with me throughout the training session

Austine O · 28 Jul 2025
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Glad to have this refresher had alot of self doubt but linsey got me through it i knew it all just needed to believe in myself.

Jennifer S · 28 Jul 2025
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The course very knowledgeable, enjoyable and fun

Nancy R · 28 Jul 2025
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Course was very good Trainer explained really well was very helpful and patient really enjoyed it

Meena F · 28 Jul 2025
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Very knowledgeable as always brilliant refresher in how to use the break away techniques correctly and safely. Able to go back to the home confident and competent. It was useful to recap on all things pbs.

Hannah J · 28 Jul 2025
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Response: Thank you, Hannah. It’s great to hear the refresher on breakaway techniques was helpful and that you feel confident to use them, if required. We’re glad the recap on positive behaviour support was useful too.

Funny and interesting

Emma B · 23 Jul 2025
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Very useful information learned alot very enjoyable.

Shannon L · 23 Jul 2025
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Amy is an amazing teacher.

Yetunde O · 23 Jul 2025
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Very educative and interesting, the trainer made sure I understand everything

Marie W · 23 Jul 2025
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Response: Thank you, Marie. I’m glad to hear you found the session clear and interesting. Your feedback is appreciated.