RRN Level 2 Refresher: De-escalation and Non-Restrictive Tertiary Interventions (Breakaway & Self-Protection Skills) Refresher reviews

4.9 (3,278 reviews)
AI summary of reviews

Practical breakaway techniques and positive behaviour support are the course’s defining strengths. Attendees value knowledgeable, patient trainers who use real-life scenarios, demonstrations and discussion to make de-escalation and behaviour of concern easy to understand. The sessions are interactive, relaxed and well paced, with trainers checking understanding and encouraging questions. Attendees say the refresher builds confidence and provides skills they can apply safely in their support roles.

Practical breakawaysKnowledgeable trainersWorkplace confidence

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Showing 631–640 of 3,130 reviews (5 star)

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Linsey is a knowledgable and competent trainer. She delivers the course content with positivity and ensures everyone understands before moving on to the next topic. Linsey makes training entertaining whilst also making sure we have gained the necessary skills to take back to the work place. I always look forward to Linseys training and the sessions improve my practice, directly benefiting the people I support. Thankyou Linsey!

Kimberley G · 12 Aug 2025
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Response: Thanks, Kimberley. I’m so pleased you enjoyed the training and found Linsey knowledgeable, positive, and engaging. We will be sure to pass your kind words on to her. It’s great to hear that attending the session will help you in your role and benefit the people you support.

had a great time .understood each and every step of the course.Lovely trainer

beatrice m · 12 Aug 2025
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She is knowledgeable, outstanding and she is competent. She delivered the course outlined in a very knowledgeable manner and I was able to understand every training I undertook today. Thanks to her.

Kate N · 12 Aug 2025
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I found this refresher course very useful indeed. Following last year's course on this subject it really made things clearer for me. It was enjoyable, and I found Linsey very clear in her teaching and made it fun.

Ben L · 12 Aug 2025
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She is very knowledgeable and competent. She delivered the course outline in a very outstanding way. I am so happy that every training I undertook today was well understood. Thanks to my trainer,she is the best.

David M · 12 Aug 2025
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Very helpful trainer and really supportive

Shannon B · 05 Aug 2025
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Penny is a great person to teach. Very relaxed and informative also. Thanks for the refresher.

Georgina G · 05 Aug 2025
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Response: Hi Georgina. Thank you for your kind words. We will ensure we pass your feedback on to Penny. We're really pleased to hear you found the refresher informative and hope the training continues to support you in your role.

Jack led the session was very informative and super helpful, professional throughout and a great teacher throughout ! Left me happy with my training.

Jake S · 04 Aug 2025
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Response: Hi Jake, Thank you for your kind feedback. We're really pleased to hear you found the session informative and that Jack was able to support you throughout your training.

Great day, refreshed but also learnt lots

Julie L · 04 Aug 2025
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Really well put together course, very informative

Stephen O · 01 Aug 2025
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