RRN Level 2 Refresher: De-escalation and Non-Restrictive Tertiary Interventions (Breakaway & Self-Protection Skills) Refresher reviews

4.9 (3,278 reviews)
AI summary of reviews

Practical breakaway techniques and positive behaviour support are the course’s defining strengths. Attendees value knowledgeable, patient trainers who use real-life scenarios, demonstrations and discussion to make de-escalation and behaviour of concern easy to understand. The sessions are interactive, relaxed and well paced, with trainers checking understanding and encouraging questions. Attendees say the refresher builds confidence and provides skills they can apply safely in their support roles.

Practical breakawaysKnowledgeable trainersWorkplace confidence

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Showing 551–560 of 3,130 reviews (5 star)

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J appreciate how patient and encouraging you've been it's makes learning so much easier

Esther A · 24 Sep 2025
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Kieran and Amy were both very informative and helpful very satisfied with the training I was given

Michelle W · 24 Sep 2025
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Both Kieran and Amy were both very approachable and were very clear in explaining the course content. I came away from the course feel more confident

Kerry H · 24 Sep 2025
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Response: Hi Kerry. Thank you for your feedback. We’re pleased to hear Kieran and Amy made the course approachable and clear, and that you left feeling more confident. We hope that attending the training will further support you in your role.

Really enjoyed content and pace of course and Coralena, as always, is a pleasure to work with. Great day.

Kathryn P · 22 Sep 2025
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Always enjoyed this training and having a good teacher is even better

sam D · 20 Sep 2025
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Trainer explained clearly and was polite and a pleasure to train with.

Jayne P · 19 Sep 2025
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Response: Hi Jayne. Thank you for your feedback. We’re glad to hear you found the trainer clear, polite, and a pleasure to work with. We hope what you’ve learned today supports you in your role.

Brilliant trainer very informative course

Freya W · 19 Sep 2025
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Good refresher course. Liam was really friendly and helpful throughout the session. I enjoyed completing the breakaway techniques.

Maisie D · 19 Sep 2025
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Enjoyed this course and nice to have a refresh on pbs

Michaela P · 19 Sep 2025
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Good to refresh the breakaways.

Gail M · 19 Sep 2025
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