RRN Level 2 Refresher: De-escalation and Non-Restrictive Tertiary Interventions (Breakaway & Self-Protection Skills) Refresher reviews

4.9 (3,278 reviews)
AI summary of reviews

Practical breakaway techniques and positive behaviour support are the course’s defining strengths. Attendees value knowledgeable, patient trainers who use real-life scenarios, demonstrations and discussion to make de-escalation and behaviour of concern easy to understand. The sessions are interactive, relaxed and well paced, with trainers checking understanding and encouraging questions. Attendees say the refresher builds confidence and provides skills they can apply safely in their support roles.

Practical breakawaysKnowledgeable trainersWorkplace confidence

Generated from recent reviews; may not reflect every review

Showing 411–420 of 3,130 reviews (5 star)

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Brilliant .fun

Darren C · 27 Nov 2025
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An excellent training, delivered excellently by the trainer

Kenneth O · 27 Nov 2025
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Response: Hi Kenneth. Thank you for your feedback. It’s great to hear you found the training excellent and that you enjoyed the way the course was delivered. We appreciate you taking the time to share your comment.

good engagement and good content

zoe c · 27 Nov 2025
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Enjoyed course

Marie H · 27 Nov 2025
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First class very well run and presented cousr

Rufus W · 27 Nov 2025
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Great trainer. Very precise and informative

Donna C · 27 Nov 2025
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Great course. Amy presented really well and was very engaging. Very clear that she knows her material very well and was able to deliver a quality session.

Sarah R · 27 Nov 2025
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Response: Hi Sarah. Thank you for your feedback. It’s great to hear you enjoyed the course and that Amy’s delivery helped the session feel clear, engaging, and easy to follow. We’re really pleased the training supported your learning.

The course was very positive and had a great session. Ben was great alot of great breakway training.

Rohaib H · 26 Nov 2025
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Response: Hi Rohaib. Thank you for your feedback. I’m glad to hear you had a positive experience and enjoyed the session with Ben. We’re pleased the course was engaging and valuable for you.

Craig and Kala were confident in delivering the course. Gave good practical examples, were engaging and used humour. Enjoyable refresher, thank you

Donal O · 25 Nov 2025
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Response: Hi Donal. Thank you for your feedback. I’m glad to hear that you found the refresher enjoyable and that Craig and Kala were confident and engaging in their delivery. It’s great to know that the practical examples helped make the session informative and easy to follow.

Explained very well.

Dwane B · 24 Nov 2025
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Response: Hi Dwane. Thank you for your feedback. It’s good to hear that you found the delivery of the session clear and well explained. We hope that attending the session will further support you within your role.