RRN Level 2 Refresher: De-escalation and Non-Restrictive Tertiary Interventions (Breakaway & Self-Protection Skills) Refresher reviews

4.9 (3,300 reviews)
AI summary of reviews

Practical breakaway techniques and positive behaviour support are the course’s defining strengths. Attendees value knowledgeable, patient trainers who use real-life scenarios, demonstrations and discussion to make de-escalation and behaviour of concern easy to understand. The sessions are interactive, relaxed and well paced, with trainers checking understanding and encouraging questions. Attendees say the refresher builds confidence and provides skills they can apply safely in their support roles.

Practical breakawaysKnowledgeable trainersWorkplace confidence

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Showing 391–400 of 3,314 reviews

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Lindsey was an excellent trainer, she delivered the PBS training very well, the content of the training was delivered very well and has made me very confident in my knowledge about moving and handling, behaviour of concern and challenging behaviour.

Cynthia I · 20 Jan 2026
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“

Excellent course delivery. Understood every bit of the training It was theoretical and practical The trainer (Linsey ward) interacted well. It was fun and engaging. The breaking techniques was well carried out. She also outlined what influences challenging behavior such as life experience(upbringing), Race, culture etc. She spoke about STEPS S-Space T- Touching E-eye contact P- posture S-speech. It was quite engaging.

Oluwatosin A · 20 Jan 2026
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Response: Hi Oluwatosin. Thank you for your feedback. I’m glad to hear that you found the course delivery excellent and that Linsey’s approach made the session engaging and enjoyable. It’s great to know that both the theoretical and practical elements, including the breaking techniques and STEPS framework, supported your understanding of PBS and the factors that can influence people’s behaviour.

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Good information

Andrew B · 16 Jan 2026
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Made the course very comfortable and easy to understand

Kathryn F · 16 Jan 2026
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The course was quite fun and enjoyable and useful if needed

Lorraine B · 16 Jan 2026
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Really enjoyed the course it was put over to us in a manner I understood. Was asked all the way through if I understood what she was teaching us

Carla K · 16 Jan 2026
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Course very good

Sharon W · 16 Jan 2026
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Enjoyed the course today was really enjoyable kept my interest but room was col

Elizabeth D · 16 Jan 2026
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Amy Mellor, was very interesting through the course,

Lusa R · 16 Jan 2026
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Amy gave a very informative training session for pbs was very bright a helpful all throughout

Diana C · 16 Jan 2026
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