RRN Level 2 Refresher: De-escalation and Non-Restrictive Tertiary Interventions (Breakaway & Self-Protection Skills) Refresher reviews

4.9 (3,278 reviews)
AI summary of reviews

Practical breakaway techniques and positive behaviour support are the course’s defining strengths. Attendees value knowledgeable, patient trainers who use real-life scenarios, demonstrations and discussion to make de-escalation and behaviour of concern easy to understand. The sessions are interactive, relaxed and well paced, with trainers checking understanding and encouraging questions. Attendees say the refresher builds confidence and provides skills they can apply safely in their support roles.

Practical breakawaysKnowledgeable trainersWorkplace confidence

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Showing 381–390 of 3,130 reviews (5 star)

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Enjoyed it

Fremah M · 14 Jan 2026
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A goid refresher course

Tracy W · 11 Jan 2026
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Linda was great. Very informative and was happy to cover things that people weren’t sure on and needed reminding. I really enjoyed this year’s refresher course. The video was outdated and wasn’t appropriate for this school setting. The quiz was good but perhaps the questions could have been worded better with a hint as to how many points you can get per question.

Charlie J · 18 Dec 2025
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Response: Hi Charlie. Thank you for your feedback. I’m glad to hear that you found Linda informative and that the refresher course was enjoyable. I also appreciate your comments regarding the video and the quiz, which will be useful to consider in order to further tailor the training to specific settings. We hope that attending the course will support you in your role.

Linda was excellent. Very clear delivery. A very supportive and encouraging approach. The video in the afternoon session did not seem relevant to the task given.

Anita P · 18 Dec 2025
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Thanks .

Christopher T · 18 Dec 2025
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Very g9od

Lesley N · 18 Dec 2025
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Enjoyed the refresher training

Jane K · 18 Dec 2025
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Response: Hi Jane. Thank you for your feedback. I’m pleased to hear that you found the refresher training enjoyable. We hope that the session provides further support in your role.

Learn’t a bit more relaxed atmosphere

Elizabeth W · 18 Dec 2025
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The trainer took his time to educate us on the course and the manner the thought us was simple enough for everyone to understand. His a good course trainer with so much in depth knowledge. Above all it was an interactive season and I’m glad to be part of it.

Israel U · 12 Dec 2025
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Good training by Alan

Lisa W · 12 Dec 2025
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