RRN Level 2 Refresher: De-escalation and Non-Restrictive Tertiary Interventions (Breakaway & Self-Protection Skills) Refresher reviews

4.9 (3,300 reviews)
AI summary of reviews

Practical breakaway techniques and positive behaviour support are the course’s defining strengths. Attendees value knowledgeable, patient trainers who use real-life scenarios, demonstrations and discussion to make de-escalation and behaviour of concern easy to understand. The sessions are interactive, relaxed and well paced, with trainers checking understanding and encouraging questions. Attendees say the refresher builds confidence and provides skills they can apply safely in their support roles.

Practical breakawaysKnowledgeable trainersWorkplace confidence

Generated from recent reviews; may not reflect every review

Showing 291–300 of 3,314 reviews

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Was more for residential

samantha s · 04 Mar 2026
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Good refresher course

Matthew L · 03 Mar 2026
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Response: Thank you, Matthew. We appreciate your feedback and are pleased to hear you enjoyed the refresher.

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A good, informative refresher.

Fraser S · 03 Mar 2026
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Very good, and applicable.

Lorraine M · 03 Mar 2026
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The trainer was well detailed. He carried trainee along and made it more practical and interesting.

Andrew A · 02 Mar 2026
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Response: Thank you, Andrew. We appreciate your feedback and are pleased to hear the trainer delivered the session in a detailed, practical, and engaging way

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Really good

Gena M · 02 Mar 2026
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Great trainer. Easy to understand

Ibiene A · 02 Mar 2026
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All good.

Brooklyn s · 02 Mar 2026
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Very interesting and very knowledgeable really enjoyed the course and felt very welcome

Catol S · 27 Feb 2026
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Response: Thank you, Catol. We appreciate your feedback and are pleased to hear you found the course interesting, felt welcomed, and valued the trainer’s knowledge.

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Was nice for the refresh

Shannen P · 26 Feb 2026
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