RRN Level 2 Refresher: De-escalation and Non-Restrictive Tertiary Interventions (Breakaway & Self-Protection Skills) Refresher reviews

4.9 (3,278 reviews)
AI summary of reviews

Practical breakaway techniques and positive behaviour support are the course’s defining strengths. Attendees value knowledgeable, patient trainers who use real-life scenarios, demonstrations and discussion to make de-escalation and behaviour of concern easy to understand. The sessions are interactive, relaxed and well paced, with trainers checking understanding and encouraging questions. Attendees say the refresher builds confidence and provides skills they can apply safely in their support roles.

Practical breakawaysKnowledgeable trainersWorkplace confidence

Generated from recent reviews; may not reflect every review

Showing 271–280 of 3,130 reviews (5 star)

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Very interesting and very knowledgeable really enjoyed the course and felt very welcome

Catol S · 27 Feb 2026
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Response: Thank you, Catol. We appreciate your feedback and are pleased to hear you found the course interesting, felt welcomed, and valued the trainer’s knowledge.

It helps a lot to have someone who knows our PWLE

Silvana A · 26 Feb 2026
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Was nice for the refresh

Shannen P · 26 Feb 2026
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Very informative and presented well

Andrew J · 26 Feb 2026
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Response: Thank you, Andrew. We appreciate your feedback and are pleased to hear the session was informative and well presented.

Very good

Helen L · 26 Feb 2026
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Ron used a really good teaching strategy , explaining everything with real life practical examples which were very relatable. The session consisted a lot of PBS informed case discussions along with revisiting fundamentals of PBS which was really engaging. I really enjoyed the training and the delivery style used as it was very helpful and informative.

Aadhisha S · 26 Feb 2026
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Response: Thank you, Aadhisha. We appreciate your feedback and are pleased to hear that Ron’s use of practical examples and case discussions made the PBS training engaging, informative, and helpful.

Excellent as always

Emma W · 25 Feb 2026
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Informative, and reassuring

Lahana T · 25 Feb 2026
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Fantastic training and great trainer . And great information

Shelley N · 25 Feb 2026
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Course was relevant to what we need to know for our project and easy to follow and remember. Trainer was engaging and knowledgeable.

Catrina H · 25 Feb 2026
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Response: Thank you, Catrina. We appreciate your feedback and are pleased to hear the course was relevant, easy to follow, and supported by an engaging and knowledgeable trainer.