RRN Level 2 Refresher: De-escalation and Non-Restrictive Tertiary Interventions (Breakaway & Self-Protection Skills) Refresher reviews

4.9 (3,297 reviews)
AI summary of reviews

Practical breakaway techniques and positive behaviour support are the course’s defining strengths. Attendees value knowledgeable, patient trainers who use real-life scenarios, demonstrations and discussion to make de-escalation and behaviour of concern easy to understand. The sessions are interactive, relaxed and well paced, with trainers checking understanding and encouraging questions. Attendees say the refresher builds confidence and provides skills they can apply safely in their support roles.

Practical breakawaysKnowledgeable trainersWorkplace confidence

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Showing 2,441–2,450 of 3,148 reviews (5 star)

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“

I found lee put everyone at ease and was professional and relayed tje information very well. Felt really relaxed. Excellent trainer

Tara S · 12 Oct 2021
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“

Lee is an excellent trainer. He made the course enjoyable and informative.

Jay C · 12 Oct 2021
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“

Very well taught. And approachable Lee

Elizabeth H · 12 Oct 2021
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“

Lee is an excellent trainer. He cares. He made me feel at ease, was very knowledgeable and compassionate to my needs. Very impressed

Diane S · 12 Oct 2021
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“

Course was very informative and trainer was open to discuss any questions asked and used relative examples to provide further understanding..

Noma K · 08 Oct 2021
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“

Lee brillant fun pbs session Well done.

Fiona H · 08 Oct 2021
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“

Really enjoyed it

Tina C · 08 Oct 2021
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“

Educational,might need to use it in future,appropriate to my job role.

Edite S · 08 Oct 2021
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“

Lee Rafter was an enthusiastic and knowledgeable PBS trainer, I really enjoyed the course.

Luke S · 08 Oct 2021
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“

Found it very interesting and learnt a lot. Prefer paper feedback

Janet B · 08 Oct 2021
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