RRN Level 2 Refresher: De-escalation and Non-Restrictive Tertiary Interventions (Breakaway & Self-Protection Skills) Refresher reviews

4.9 (3,278 reviews)
AI summary of reviews

Practical breakaway techniques and positive behaviour support are the course’s defining strengths. Attendees value knowledgeable, patient trainers who use real-life scenarios, demonstrations and discussion to make de-escalation and behaviour of concern easy to understand. The sessions are interactive, relaxed and well paced, with trainers checking understanding and encouraging questions. Attendees say the refresher builds confidence and provides skills they can apply safely in their support roles.

Practical breakawaysKnowledgeable trainersWorkplace confidence

Generated from recent reviews; may not reflect every review

Showing 221–230 of 3,130 reviews (5 star)

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Great refresh.

Rae H · 14 Apr 2026
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Interesting refresher course where all participants engaged well and my previous knowledge was refreshed. Thank you.

Ashley D · 14 Apr 2026
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It was an informal and engaging refresher course. I felt confident in my knowledge of PBS beforehand, but the session has further strengthened and improved my understanding.

Alice H · 14 Apr 2026
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Very good felt very comfortable feel like im going away with good refreshed knowledge

Katie D · 14 Apr 2026
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Very presise training refreshed my PBS knowledge and I’m confident dent in wot I have been shown and completed today

Andrena M · 14 Apr 2026
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Good refresher and was fun

Carol Y · 14 Apr 2026
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The course was well organised . We had practical lessons and how to deal with real situations.

Aggrey M · 14 Apr 2026
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The course was informative. Ut being regular really added to the skills.

Agniyah X · 02 Apr 2026
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Good course Jack and Jo very professional and patient

Carol H · 02 Apr 2026
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A very interesting course to help me at my workplace and everyday life. I have really enjoyed it. Superb trainers as well

Emmanuel A · 02 Apr 2026
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Response: It’s great to hear you found the course both interesting and useful beyond the workplace. We’re so pleased you enjoyed it and had such a positive experience with the trainers.