RRN Level 2 Refresher: De-escalation and Non-Restrictive Tertiary Interventions (Breakaway & Self-Protection Skills) Refresher reviews

4.9 (3,300 reviews)
AI summary of reviews

Practical breakaway techniques and positive behaviour support are the course’s defining strengths. Attendees value knowledgeable, patient trainers who use real-life scenarios, demonstrations and discussion to make de-escalation and behaviour of concern easy to understand. The sessions are interactive, relaxed and well paced, with trainers checking understanding and encouraging questions. Attendees say the refresher builds confidence and provides skills they can apply safely in their support roles.

Practical breakawaysKnowledgeable trainersWorkplace confidence

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The course was well structured and delivered in a clear, engaging manner. The presentation demonstrated a strong depth of knowledge, and the content was explained in a way that was easy to understand and apply in practice. The facilitator communicated confidently, maintained good pacing throughout, and ensured key points were effectively highlighted. Overall, it was an informative and valuable learning experience that met expectations.

Thabani N · 24 Apr 2026
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Response: Thank you, Maxine. We appreciate your feedback and are pleased to hear the session was informative and clearly explained, supporting your understanding throughout.

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Good refresher course reminded me of what i needed to know

Dawn B · 24 Apr 2026
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Good refresher course. Learned some points i forgot and new ones.

Garry S · 24 Apr 2026
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Good enjoyed

Kim T · 24 Apr 2026
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Excellent

Primrose N · 23 Apr 2026
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It was my 2nd time training and it really helped in revising the course. Thank you

Ravi P · 23 Apr 2026
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Helpful

Nomatter T · 23 Apr 2026
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Brilliant ron very good at making it easy too understand and fun while leatning

Victoria G · 23 Apr 2026
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Fantastìc trainning

Jean L · 23 Apr 2026
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Centred around client really useful.

Kelly T · 20 Apr 2026
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