RRN Level 2 Refresher: De-escalation and Non-Restrictive Tertiary Interventions (Breakaway & Self-Protection Skills) Refresher reviews

4.9 (3,276 reviews)
AI summary of reviews

Practical breakaway techniques and positive behaviour support are the course’s defining strengths. Attendees value knowledgeable, patient trainers who use real-life scenarios, demonstrations and discussion to make de-escalation and behaviour of concern easy to understand. The sessions are interactive, relaxed and well paced, with trainers checking understanding and encouraging questions. Attendees say the refresher builds confidence and provides skills they can apply safely in their support roles.

Practical breakawaysKnowledgeable trainersWorkplace confidence

Generated from recent reviews; may not reflect every review

Showing 171–180 of 3,128 reviews (5 star)

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Excellent trainer, explains the information easy to learn and demonstrates good skills

Lorraine D · 12 May 2026
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An excellently delivered training session that was informative. The trainer was very engaging, making the topic relatable to everyday practice. I learned valuable, practical skills that I am excited to apply immediately.

Elizabeth A · 12 May 2026
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Response: Thank you, Elizabeth. We appreciate your feedback and are pleased to hear the session was informative and engaging, with learning that felt relevant to everyday practice. It’s great to know you feel positive about applying the skills covered.

An amazing training

Paul R · 11 May 2026
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Very good experience... Knowledge improved...

Khushboo D · 11 May 2026
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Travelling is bad as takes 2 hours each way course is good

Derek T · 11 May 2026
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Had a good training session with Liam today very informative which I can take back and help with my Pa role Thank you Liam

Eleanor P · 11 May 2026
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Response: Thank you, Eleanor. We appreciate your feedback and are pleased to hear the session was informative and supported your role.

Excellent training which was very personalised for the people we support to ensure their quality of life

Alison S · 11 May 2026
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Response: Thank you, Alison. We appreciate your feedback and are pleased to hear the training felt personalised to the needs of the people you support and focused on promoting quality of life.

Really informative

Michelle B · 06 May 2026
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Enjoyed

Tammy F · 06 May 2026
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Useful

SARAH O · 06 May 2026
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