RRN Level 2 Refresher: De-escalation and Non-Restrictive Tertiary Interventions (Breakaway & Self-Protection Skills) Refresher reviews

4.9 (3,287 reviews)
AI summary of reviews

Practical breakaway techniques and positive behaviour support are the course’s defining strengths. Attendees value knowledgeable, patient trainers who use real-life scenarios, demonstrations and discussion to make de-escalation and behaviour of concern easy to understand. The sessions are interactive, relaxed and well paced, with trainers checking understanding and encouraging questions. Attendees say the refresher builds confidence and provides skills they can apply safely in their support roles.

Practical breakawaysKnowledgeable trainersWorkplace confidence

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Showing 1,791–1,800 of 3,139 reviews (5 star)

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Lee was a fantastic trainer, very detailed, was patient and helpful when unsure about things.

Yasmin A · 21 Aug 2023
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Absolutely loved the course Lee went through everything step by step and took the time for everyone to catch on Thankyou

Jennifer D · 21 Aug 2023
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“

Lee came across very good and made the course interesting and kept me engaged in the course as usually Iv just wanted to go as soon as Iv got there. Lee made this course interesting and you should be proud to have him working for your company as he is a asset to your company

Darrell H · 21 Aug 2023
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Response: Hi Darrell, thank you for your lovely feedback and I'm so glad you enjoyed your refresher. We'll be sure to let Lee know how much you enjoyed it.

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The training was good day by Lee

Paul R · 21 Aug 2023
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Response: Hi Paul, it's great you had a good refresher with Lee. We'll definitely let him know.

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Brilliant training very knowledgeable went in depth with all the techniques asked all the time if we were comfortable and understood the training was all timed well and trainer very understanding.

Fallon S · 21 Aug 2023
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“

I’ve done this course four times but this time I learnt the most. Liam had a different style of teaching, he presented things in different ways, which I understood and could relate to. The practical was clearly demonstrated and we were given time to practice with Liams support.

Julie L · 21 Aug 2023
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Response: Hi Julie, I'm so glad you enjoyed your time with Liam and it's so great you took something different away from the course. We'll be letting Liam know how supportive you found him to be.

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Liam delivered the course really well and helped refresh my memory. Liam maintained everyone's focus and kept it fun and engaging.

Jamie S · 18 Aug 2023
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Very good training from Liam , learnt a lot of information about making the right options to give to the service user !

Alice S · 18 Aug 2023
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Learnt more information about record keeping and enjoyed refresher

Lisa W · 18 Aug 2023
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Was very engaging and held my attention. Details of course was communicated effectively and in a manner that was easy to understand. Was patient with all staff when they did not always understand break away techniques immediately. Was a nice refresher.

Katie E · 18 Aug 2023
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