RRN Level 2 Refresher: De-escalation and Non-Restrictive Tertiary Interventions (Breakaway & Self-Protection Skills) Refresher reviews

4.9 (3,287 reviews)
AI summary of reviews

Practical breakaway techniques and positive behaviour support are the course’s defining strengths. Attendees value knowledgeable, patient trainers who use real-life scenarios, demonstrations and discussion to make de-escalation and behaviour of concern easy to understand. The sessions are interactive, relaxed and well paced, with trainers checking understanding and encouraging questions. Attendees say the refresher builds confidence and provides skills they can apply safely in their support roles.

Practical breakawaysKnowledgeable trainersWorkplace confidence

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Showing 1,761–1,770 of 3,139 reviews (5 star)

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Good knowledge of PBS Feel like it could be shorter for those of us that have done it before.

Callie W · 13 Sep 2023
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Very informative, excellent for working environment.

Esther P · 13 Sep 2023
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Response: Hi Esther, thank you for the lovely feedback, we'll be sure to let Linsey know you enjoyed the course delivery and this will support you within your role.

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Informative, enjoyable, with a good understanding of PBS . Relaxed atmosphere.

Dawn G · 13 Sep 2023
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Enjoyable and knowledgable experience. Refreshed current knowledge.

Amy Y · 12 Sep 2023
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The course went really well. Lindsey showed us the techniques clearly and helped with any questions we had during the course. The practical was very helpful and well ran.

Luke F · 12 Sep 2023
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I found the course really interesting and good, i found the trainer was really good at explaining and showing me the techniques. And listened to my questions and answered them really well.

Wendy B · 12 Sep 2023
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Response: Hi Wendy, thank you so much for the feedback and we're so glad you enjoyed the training. Sounds like a fabulous day from Linsey and we will be sure to let her know.

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Really enjoyed the course, refreshing my knowledge and skills. I find Lindsey knowledgeable and engaging

Beverley D · 12 Sep 2023
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Response: Hi Beverley, thank you for your feedback. It's great to hear that Linsey has refreshed all your previous skills and knowledge. We'll ensure we let Linsey know.

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went over all of the things I needed to know and refreshed all of my knowledge on the arousal model. We went through all of the aspects of triggered etc. I was engaged throughout and we worked together as it was one on one and got it done. He refreshed me on all of the charts we have to fill out and the severity of outcomes etc.

Levina W · 10 Sep 2023
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Response: Hi Levina, Thank you for taking the time to leave detailed feedback. Glad you enjoyed the training one to one and It is fantastic to hear that Liam is explaining the material so well and you enjoyed the delivery of this We'll be sure to let Liam know.

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Thank you Dan excellent input very good explanation of course material and well delivered- Also very receptive to questions from group and answered very carefully & clearly

Paul R · 08 Sep 2023
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Important course,well presented. Demonsrationd were excellent and time given to new staff. Good knowledge relavent examples given.

Duncan S · 08 Sep 2023
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