RRN Level 2 Refresher: De-escalation and Non-Restrictive Tertiary Interventions (Breakaway & Self-Protection Skills) Refresher reviews

4.9 (3,287 reviews)
AI summary of reviews

Practical breakaway techniques and positive behaviour support are the course’s defining strengths. Attendees value knowledgeable, patient trainers who use real-life scenarios, demonstrations and discussion to make de-escalation and behaviour of concern easy to understand. The sessions are interactive, relaxed and well paced, with trainers checking understanding and encouraging questions. Attendees say the refresher builds confidence and provides skills they can apply safely in their support roles.

Practical breakawaysKnowledgeable trainersWorkplace confidence

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Showing 1,681–1,690 of 3,139 reviews (5 star)

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Just hope I can remember it if I needed to use it

Irene T · 05 Oct 2023
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Response: Hi Irene, Thank you for your feedback. If you require any further support, please do not hesitate to contact the team at NCHA for further guidance and support.

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Very good refresher course

Michelle T · 05 Oct 2023
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Response: Hi Michelle. Thank you for your feedback. It's great to hear that you enjoyed the refresher course delivered by Kieran. We'll ensure we let him know.

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Excellent course and trainer

Steven. K · 05 Oct 2023
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Response: Hi Steven. Thank you for the lovely feedback. We'll be sure to let Kieran know how excellent you found the course and how excellent he has been too.

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Overall good of refreshing on the skills from previous course.

Joanna F · 05 Oct 2023
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Great trainer, great course very informative

Stevie D · 05 Oct 2023
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Always nervous about going into training but Rosie and Becky made it feel very comfortable and helped me engage in listening! Very well recommended

Emily H · 04 Oct 2023
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Good Information Helpful

Yvonne P · 04 Oct 2023
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Excellent

Angela P · 04 Oct 2023
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Lovely trainer Paient friendly and welcoming Made it easy to understand Great refresher

Annemarie W · 02 Oct 2023
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Very friendly, funny and made the course enjoyable and time flew by. Very knowledgeable and very easy to understand.

Hayley H · 02 Oct 2023
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