RRN Level 2 Refresher: De-escalation and Non-Restrictive Tertiary Interventions (Breakaway & Self-Protection Skills) Refresher reviews

4.9 (3,339 reviews)
AI summary of reviews

Practical breakaway techniques and positive behaviour support are the course’s defining strengths. Attendees value knowledgeable, patient trainers who use real-life scenarios, demonstrations and discussion to make de-escalation and behaviour of concern easy to understand. The sessions are interactive, relaxed and well paced, with trainers checking understanding and encouraging questions. Attendees say the refresher builds confidence and provides skills they can apply safely in their support roles.

Practical breakawaysKnowledgeable trainersWorkplace confidence

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Showing 1,321–1,330 of 3,353 reviews

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Linsey is very knowledgable and gets the course content across in a fun way whilst also ensuring you have retained the knowledge by checking back with the group over the course. I feel equipped go use the correct breakaway techniques with renewed confidence

Kimberley G · 14 Aug 2024
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Response: Hi Kimberley, so glad you enjoyed the training and feel confident with the techniques. We will be sure to let Linsey know.

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Very good very informative plus fun

Tracey B · 14 Aug 2024
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Very good and relevant to our job

Yvonne P · 07 Aug 2024
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It was knowledgeable and interesting.Thank you David.

Natalia h · 07 Aug 2024
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Dave is a great trainer as always and makes it fun too.

Christine B · 07 Aug 2024
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Good refresher course. Well explained good opportunities to interact and ask questions.

Monica L · 07 Aug 2024
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Response: Hi Monica. Thank you for leaving detailed feedback. We know that our Associate Trainers work very hard to deliver high quality courses. I will personally send David an email to share your comments.

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David was easy to listen to and demonstrated technique’s very well, training was very good

Lynette F · 07 Aug 2024
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Informative, enjoyable.

Sheree F · 07 Aug 2024
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Very good course. Very informative.

Rachel M · 06 Aug 2024
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The course was very good

Philippa G · 06 Aug 2024
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Response: Hi Phillipa. Thank you for your positive feedback, we are really glad you enjoyed the course delivery by Jonathan.